The Foundation of Tech365
OUR STORY
Rooted in Indiana. Built for Small Businesses.
Tech365 started in 2010 doing website development for small businesses. The work was hands on and practical, focused on helping companies get online and maintain a professional presence.
As those relationships grew, so did the type of work we were asked to support. Website projects often led to technology questions, onsite support, and requests for help with everyday systems. Over time, that work expanded into general tech support, cabling, and onsite installations for small businesses that needed reliable help.
Growth happened naturally. Most new work came through word of mouth and referrals, driven by long term relationships and trust built over time. As technology became more central to daily business operations, the need for consistent and ongoing support became clearer.
We gradually shifted toward providing broader IT support, focusing less on one off fixes and more on keeping systems running day to day. That shift shaped how we operate today and how support is delivered.
Now, our work centers on ongoing IT support for small businesses, with an emphasis on consistency, planning, and keeping technology working as expected. The approach has evolved, but the foundation remains the same. Practical support, clear communication, and steady growth built over time.
OUR FOUNDATION
We’re Your Local Technology Partner
Tech365 supports businesses across Central Indiana with technology that is built to be reliable, secure, and easy to manage. We focus on practical solutions that reduce risk and support steady growth.
Layered security measures that help protect your systems, data,and network from internal risks and external threats
Proactive Security
We plan ahead and protect systems from the start so issues are prevented and security stays strong as technology changes.
Smart Growth Support
Our support is designed to scale smoothly, support smart growth, and deliver consistent results as your business evolves.
Local Reliability
We provide dependable local support in Indiana that businesses can rely on for clear communication and steady results.
OUR MODERN APPROACH
Building A More Transparent Future For Indiana Businesses
Sustaining Community Work
From the beginning, we have dedicated a meaningful portion of our work to supporting nonprofits. These organizations rely on stable, cost-effective systems to carry out their missions, and we continue that commitment today.
The Evolving Support Model
As technology changed over time, our support model matured with it. We moved from reactive fixes to proactive systems designed to prioritize uptime and long-term operational stability.
Transparency In All Costs
Clear and consistent pricing has always been a priority for us. We provide detailed, straightforward billing so costs are predictable and there are no surprises over time for our clients.
Redefining Managed IT Service
Moving to Managed IT marked a major shift in how we work. Flat monthly pricing and ongoing support allow us to focus on preventing issues instead of reacting to problems after they occur.
Sustaining Community Work
From the beginning, we have dedicated a meaningful portion of our work to supporting nonprofits. These organizations rely on stable, cost-effective systems to carry out their missions, and we continue that commitment today.
The Adaptive Support Model
As technology changed over time, our support model matured with it. We moved from reactive fixes to proactive systems designed to prioritize uptime and long-term operational stability.
Transparency In All Costs
Clear and consistent pricing has always been a priority for us. We provide detailed, straightforward billing so costs are predictable and there are no surprises over time for our clients.
Redefining Managed IT Service
Moving to Managed IT marked a major shift in how we work. Flat monthly pricing and ongoing support allow us to focus on preventing issues instead of reacting to problems after they occur.
Sustaining Community Work
From the beginning, we have dedicated a meaningful portion of our work to supporting nonprofits. These organizations rely on stable, cost-effective systems to carry out their missions.
The Evolving Support Model
As technology changed over time, our support model matured with it. We moved from reactive fixes to proactive systems designed to prioritize uptime and long-term operational stability.
Transparency In All Costs
Clear and consistent pricing has always been a priority for us. We provide detailed, straightforward billing so costs are predictable and there are no surprises over time for our clients.
Redefining Managed IT Service
Moving to Managed IT marked a major shift in how we work. Flat monthly pricing and ongoing support allow us to focus on preventing issues instead of reacting to problems after they occur.
Sustaining Community Work
From the beginning, we have dedicated a meaningful portion of our work to supporting nonprofits. These organizations rely on stable, cost-effective systems to carry out their missions, and we continue that commitment today.
The Evolving Support Model
As technology changed over time, our support model matured with it. We moved from reactive fixes to proactive systems designed to prioritize uptime and long-term operational stability.
Transparency In All Costs
Clear and consistent pricing has always been a priority for us. We provide detailed, straightforward billing so costs are predictable and there are no surprises over time for our clients.
Redefining Managed IT Service
Moving to Managed IT marked a major shift in how we work. Flat monthly pricing and ongoing support allow us to focus on preventing issues instead of reacting to problems after they occur.
WHAT WE STAND FOR
Guided by Purpose, Built on Experience
Mission
To support businesses with reliable technology that reduces frustration, protects what matters, and helps teams work confidently.
Vision
To build lasting partnerships across Indiana by helping businesses feel supported, prepared, and confident about what comes next.
Values
To lead with integrity, communicate clearly, and build long-term relationships rooted in trust, accountability, and consistency.
OUR CORE VALUES
How We Build Trust Through Every Partnership
Our values define how we show up for our clients and our community. They guide our decisions, our communication, and the way we build long-term partnerships.
Client Focused
We listen first, respond clearly, and make decisions based on what truly supports our clients and their day-to-day operations.
Consistent Quality
We take pride in doing the work the right way, maintaining high standards across our systems, support, and service delivery.
Honest Guidance
We act honestly, communicate openly, and stand behind our recommendations, even when it is not the easiest path.
Steady Improvement
We stay curious, adapt as technology changes, and welcome new ideas that help our clients work more effectively.
Mutual Respect
We value different perspectives, treat people thoughtfully, and build partnerships grounded in professionalism and trust.
Community Commitment
We believe strong businesses support strong communities and invest time and resources where we live and work.
Client Focused
We listen first, respond clearly, and make decisions based on what truly supports our clients and their day-to-day operations.
Consistent Quality
We take pride in doing the work the right way, maintaining high standards across our systems, support, and service delivery.
Honest Guidance
We act honestly, communicate openly, and stand behind our recommendations, even when it is not the easiest path.
Steady Improvement
We stay curious, adapt as technology changes, and welcome new ideas that help our clients work more effectively.
Mutual Respect
We value different perspectives, treat people thoughtfully, and build partnerships grounded in professionalism and trust.
Community Commitment
We believe strong businesses support strong communities and invest time and resources where we live and work.
REAL CLIENT FEEDBACK
Trusted IT Support For Local Businesses
For the past 15 years, our focus has stayed consistent: making technology dependable enough to support real work every day. As systems change and businesses grow, we continue to adapt alongside the Indiana small businesses and nonprofit organizations we serve.
SMART IT MADE SIMPLE
Our Process For IT Support
Needs Assessment
We review your environment, learn your goals, and identify risks & roadblocks that hold your business back.
Technology Plan
We design a clear technology plan that fits your budget, supports growth, and strengthens your systems.
Launch Solutions
We deploy the right tools, handle setup and training, and ensure everything runs smoothly from day one.
Prevent & Protect
We monitor systems, apply updates, test backups, and coach users so issues are stopped before they start.