Privacy Policy: Data Collection, Use & Protection by Tech365

1.1 Personal Information

When you create an account or interact with our Services, we may collect the following personal information:

• Contact Information: Name, email address, phone number.
• Account Information: Username, password, and other authentication details.
• Payment Information: Credit card details, billing address.
• Location Data: GPS data, IP address (if required for security purposes).

1.2 Usage Data

We automatically collect certain information when you use our Services, including:

• Device Information: Device type, operating system, browser type.
• Log Data: IP address, access times, pages viewed, and other usage data.
• Cookies and Similar Technologies: We use cookies to enhance your experience and gather analytics on usage.

1.3 Communications

If you contact us via email, chat, or other methods, we may collect and store the content of your communication,
your email address, and our responses.

1.4 Analytics

We use analytics tools, including services provided by Microsoft, to better understand how users interact with our Services.
These tools automatically collect information such as pages visited, time spent on pages, device type, browser type,
IP address, and general usage patterns.

This information is used solely to improve the functionality, performance, and user experience of our Services.
Analytics data is collected in an aggregated manner and is not used by us to personally identify individual users.

2.1 To Provide and Improve Our Services

We use the information we collect to:

• Create and manage your account.
• Provide secure access control to your client portal.
• Send you notifications and updates related to your account.
• Process payments and manage billing.
• Improve the functionality, performance, and security of our Services.

2.2 To Communicate with You

We may use your contact information to:

• Respond to your inquiries and provide customer support.
• Send you important updates, notifications, and promotional offers (with your consent).
• Inform you about changes to our Privacy Policy or Terms of Service.

2.3 Legal Compliance and Security

We may use your information to:

• Comply with legal obligations, such as tax and accounting requirements.
• Protect our rights, privacy, safety, or property, and that of our users and the public.
• Detect, prevent, and address fraud, security issues, or other harmful activities.

3.1 Service Providers

We may share your information with trusted third-party service providers, including technology and analytics providers such as Microsoft,
who assist us in operating, maintaining, and improving our Services. These providers are contractually obligated to maintain confidentiality
and use your information solely to provide services to us.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public
authorities (e.g., a court or government agency).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may
be transferred as part of that transaction.

5.1 Access and Update Your Information

You can access and update your account information at any time by logging into your account on our website or app.

5.2 Opt-Out of Communications

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those
communications. You will continue to receive transactional emails related to your account.

5.3 Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy,
or as required by law.

5.4 Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal
information. You may also have the right to object to certain processing activities or request data portability.

• Service notifications and account-related updates
• Appointment reminders or transactional messages (if applicable)
• Communications you explicitly consent to receive